Show Side Menu
COVID-19
NHS 111 Online
NHS reviews and ratings
Medicines A to Z
Call 111 - When it is less urgent than 999

Friends & Family Test Results

Below are the responses we received to the question "Overall, how was your experience of our service?"

January 2022

Total number of responses - 71
Very good - 41 (58%)
Good - 21 (30%)
Neither good nor poor - 5 (7%)
Poor - 2 (3%)
Very poor - 1 (1%)
Don’t know - 1 (1%)

December 2021

Total number of responses - 112
Very good - 60 (54%)
Good - 30 (27%)
Neither good nor poor - 7 (6%)
Poor - 10 (9%)
Very poor - 4 (4%)
Don’t know - 1 (1%)

November 2021

Total number of responses - 228
Very good - 151 (66%)
Good - 47 (21%)
Neither good nor poor - 3 (1%)
Poor - 10 (4%)
Very poor - 16 (7%)
Don’t know - 1 (0%)

October 2021

Total number of responses - 144
Very good - 88 (61%)
Good - 30 (21%)
Neither good nor poor - 7 (5%)
Poor - 7 (5%)
Very poor - 11 (8%)
Don’t know - 1 (1%)

September 2021

Total number of responses - 149
Very good - 107 (72%)
Good - 27 (18%)
Neither good nor poor - 2 (1%)
Poor - 4 (3%)
Very poor - 8 (5%)
Don’t know - 1 (1%)

August 2021

Total number of responses - 83
Very good - 60 (72%)
Good - 12 (14%)
Neither good nor poor - 5 (6%)
Poor - 4 (5%)
Very poor - 2 (2%)
Don’t know - 0 (0%)

July 2021

Total number of responses - 120
Very good - 83 (69%)
Good - 20 (17%)
Neither good nor poor - 7 (6%)
Poor - 5 (4%)
Very poor - 3 (3%)
Don’t know - 2 (2%)

June 2021

Total number of responses - 116
Very good - 85 (73%)
Good - 23 (20%)
Neither good nor poor - 1 (1%)
Poor - 3 (3%)
Very poor - 4 (3%)
Don’t know - 0 (0%)

Find a support worker role near you today
Local Services, Let